Boat Warranty Claims & Repairs

How to File a Marine Claim

Follow these 5 steps to ensure smooth authorization and direct shop payment:

1. 1.

   Prevent Further Damage

   Take immediate steps to prevent the issue from worsening. Continuing to operate your vessel after an engine or drive breakdown may void coverage.

2. 2.

   Contact Claims Department First

   Before starting teardown or repairs, call us at 855-765-0935 or submit an online authorization request. Please have ready:

   • Your agreement / policy number
   • Marine vessel make, model, and engine serial numbers
   • Detailed summary of mechanical or electrical symptoms

   Note: Prior authorization from claims adjusters is required before repair work begins.
3. 3.

   Choose Any Licensed Repair Facility

   Select any certified marine mechanic, dealership, or marina in the United States or Canada. Our claims team works directly with your chosen technician.

4. 4.

   Review & Approve Repair Estimate

   Your repair shop provides a diagnostic estimate. Approved parts and labor are authorized, and any non-covered items will be explained clearly before work starts.

5. 5.

   Submit Documentation & Direct Payout

   To finalize payment, submit:

   • Itemized repair invoice
   • Routine maintenance records (showing compliance with manufacturer service schedules)

   Invoices and documentation should be submitted within 30 days of repair completion.